Privacy Policy

This Policy covers the collection and use of Personal Information by MarginEdge Co. when you visit, access or use our websites and related products and services, including our mobile applications (individually and collectively, the “Sites” or “Services”). It does not apply to any third-party site that may be linked to our Sites, and we are not responsible for the content, security, or privacy practices employed by other sites.

Effective Date

This privacy policy is effective as of March 25, 2018.

Introduction

“Personal Information” is information that can be associated with a specific person and used to identify that person.  At MarginEdge Co. (“MarginEdge”, “ME”,“we”, “us” or “our”), we know that you care about your Personal Information and how it is used and shared, and we are committed to respecting your privacy and helping protect the security of your information. The purpose of this Privacy Policy (the “Policy”) is to help you better understand how and why we gather, store and process information collected from you. This Policy also explains what Cookies are, how and why they are used and choices regarding information collected about you.  Note that Personal Information does not include information that has been de-identified so that it does not identify a specific user, which may be used for any legal purpose.

Your agreement to this Policy

By accessing or otherwise using our Sites, you are consenting to the information collection and use practices described in this Policy. If you are using the Sites on behalf of a company or other legal entity:

  • You hereby represent and warrant that you have the authority to consent to this Policy (and any Terms of Use applicable to the Sites or Services) on behalf of the company or other legal entity.
  • You are nevertheless individually bound by this Policy even if your company has a separate agreement with us.
  • As used in this Policy, “you” and “your” refer both to you individually and the company on behalf of which you are agreeing to this Policy.

The information we collect about you 

Information you provide.   To fully benefit from certain sections of the Sites, you will be required to provide us with Personal Information, including your name, title, company name, mailing address, e-mail address, etc. Some forms may ask for additional demographic or corporate information, your industry and market segment, vendor names, unique identifiers or may inquire about your preferences and interests. Some fields may be mandatory to obtain the service requested, while others may be optional. Should you choose not to provide this information, you may be denied access to certain parts or content of the Sites, and the Sites may not function optimally as a result.   We do NOT collect sensitive personal information such as credit card numbers, social security numbers or bank account data.

Our billing, subscription and payment processes are hosted by a third-party e-commerce solutions provider. They host our ordering and billing system, and they collect your billing information directly from you for the purpose of processing your order and initiating or maintaining your subscription to our Sites and Services. This company does not use this information for any other purpose, and this company does not share with MarginEdge any sensitive billing data such as credit card or bank account information.

Information generated and collected automaticallyWe use web analytics tools to automatically store Site usage information, such as the origin, numbers and frequency of visitors to our Sites and how they use its contents and components. This data is only used in the analytics tool aggregate and helps us figure out how to provide an optimal experience to as many users as possible.   When a user provides us with Personal Information, we may store it in our marketing databases to personalize your relationship with MarginEdge. We do this to recognize you and to gather data when you visit our Sites; we may also do this with Cookies (please read more about Cookies below).

What we do with your information

Our primary goal in collecting personal information is to deliver a smooth, efficient and personalized experience when on our Sites. This allows us to provide you with the information, services and features that are most likely to meet your needs.  For example, we may store and use your personal information to make our Sites easier to use by, by eliminating the need for you to repeatedly enter the same information or by customizing our Sites to your particular preference or interests.  Additionally, we use information that we collect about you or that you provide to us, including any Personal Information, to provide you with notices about your account/subscription, to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, and to notify you about changes to our Sites.

Who we share it with

Information about our customers is an integral part of our business. We neither loan nor sell your personal information to anyone. Except as described below, personal information you provide us through our Sites will not be shared outside of MarginEdge and its controlled subsidiaries and affiliates without your permission.  Consistent with the purpose of the Sites, we may disclose information you provide to us to other users of the Sites. For example, we may share information about you with people you are connected to through the Sites such as your employees, employers, and co-workers.

We contract with other companies to provide services on our behalf, such as hosting websites, processing transactions, supporting sales and client interactions, and analyzing our Sites. We provide these companies with only those elements of your personal information they need to deliver those services. These companies and their employees are prohibited from using that personal information for any other purpose.   In connection with certain transactions, we may disclose some or all of your personal information to financial institutions, government entities, and shipping companies or postal services involved in fulfillment.     Circumstances may arise where for strategic or other business reasons MarginEdge decides to sell, buy, merge or otherwise reorganize. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers, and in such cases we will seek appropriate protection for information in these types of transactions.

We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual. We may also disclose personal information at your direction or to otherwise fulfill the purpose for which you provide it.

About e-mail communications

By providing us information in association with your use of the Sites, you establish a business or other applicable relationship with MarginEdge for purposes of CAN-SPAM, the Telephone Consumer Protection Act, and all other applicable law that addresses unsolicited commercial communications. Unless you expressly opt-out, you agree that MarginEdge or its agents may call, e-mail, or otherwise communicate with you regarding promotion of the sale, lease, or exchange of goods, services, real property, or any other thing of value. You may choose to stop receiving our marketing emails or any newsletters by following the unsubscribe instructions included in these emails or you can contact us at support@marginedge.com.

Cookies and other user information used on this Site

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.  We do not link this automatically-collected data to personally identifiable information.

Cookies are text files containing small amounts of information that are downloaded to your device when you visit a website. Cookies are sent back to the website at each subsequent visit or to any another website that recognizes them. Cookies are useful because they allow a website to recognize a user’s device.

We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Cookies are used to a limited extent to make your life easier. We set a persistent cookie to store your password, so you may not have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our Sites may be limited.

We use Google Analytics, a third-party tracking service, which uses cookies to track non-personally identifiable information about our visitors to our site in the aggregate to capture usage and volume statistics. Some of our business partners (e.g., Google Analytics) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by MarginEdge only and does not cover the use of cookies by any third-party.

On pages of our Sites you may see “social buttons” that enable users to share or bookmark web pages or access our content on these social media. These buttons may include: Facebook, Twitter, Google+, Facebook “Like”, LinkedIn “Share”, ShareThis and YouTube. By clicking on any of these buttons, the Site will register your action and may use that information. To implement these buttons and connect them to the relevant social networks and external sites, scripts from domains outside of MarginEdge must be used.  You should be aware that when you are logged-in to the services of these sites (e.g., Google and Facebook), they are likely to be collecting information about your browsing habits, including when on our Site, even if you do not click on a social button. Read the respective policies of each of these sites to see how they use your information and how to opt-out or delete such information.

Correcting, updating or deleting your Personal Information

To review, update or delete your personal information or to ensure it is accurate, you may login to your account to make any changes, or contact us at support@marginedge.com.

Data retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@marginedge.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Notification of Privacy Policy changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Response to Do Not Track Signals

Certain web browsers may provide an option by which you may have the browser inform websites or internet services you visit that you do not wish to have personally identifiable information about your activities tracked by cookies or other persistent identifiers across time and across third-party Internet websites, online or cloud computing services, online applications, or mobile applications. These are commonly called “do not track” signals. Our software responds to such signals by not creating or using cookies or other methods of cross-site tracking.

We do not allow allow third parties to collect personally identifiable information about a user’s online activities, over time and across different sites, services, and applications, when that user uses our site, service, or application. 

Contact information

You can always contact us by email: support@marginedge.com

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